Urdu Ustaad Privacy Policy

1. Introduction

Urdu Ustaad ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our Urdu learning application, website, or related services (collectively, "Services").

By using Urdu Ustaad, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using the Services.

2. Information We Collect

We collect the following types of information:

a) Information You Provide to Us

Name, phone number, email address, and username
Any messages or feedback you send us

b) Automatically Collected Information

Device information (type, operating system, browser type)
App usage data (lessons completed, quiz scores, learning streaks)
AI Chats
IP address and general location (city/country)
Log files, cookies, and similar technologies to enhance user experience

c) Information from Third Parties

If you sign in using Google or other services, we may receive profile information from those providers in accordance with their privacy settings.

3. How We Use Your Information

We use your data to:

Provide and improve Urdu Ustaad's services
Personalize learning recommendations and content
Track progress
Respond to your questions and feedback
Ensure security and prevent fraudulent activity
Send updates, promotions, or announcements (you can opt out anytime)

4. How We Share Your Information

We may share your information only in the following cases:

Service Providers: For hosting, marketing, analytics, customer support, and payment processing
Legal Requirements: If required by law, court order, or governmental request
Business Transfers: In case of a merger, acquisition, or asset sale
With Your Consent: When you explicitly agree to share your information

5. Your Rights and Choices

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Opt out of marketing communications
Restrict or object to certain data processing activities

You can exercise these rights by contacting us at info@urduustaad.com.

6. Data Security

We use industry-standard security measures to protect your information. However, no system is 100% secure, so we cannot guarantee complete protection against unauthorized access.

7. Children's Privacy

Urdu Ustaad is designed for learners aged 13 and above. If you are under 13, you may only use the app with parental or guardian consent. We do not knowingly collect personal data from children without such consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a revised "Effective Date." Continued use of the Services after changes means you accept the updated policy.

9. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy, you can contact us at:

Email: info@urduustaad.com